Access to the Session Rooms
Seating is regulated on a first-come, first-served basis. We recommend you go to the session room well in advance of the session. Due to safety regulations, the organisers will close the access to the session if all seats are taken. It is not allowed for delegates to stand in the aisles of the session rooms.

Address and Accessibility of the Congress Centre
The MiCo – Milano Congressi is easily accessible by public transport. The public transport system is easy to use and a very efficient way to get around the city. Congress delegates may collect a complimentary transportation pass in the area on level N0, see Transportation Pass.

Address of the congress centre:
MiCo - Milano Congressi
Via Gattamelata 5 (Gate 14)
20149, Milan, Italy
T: 75
F: 70
Read about how to get to the congress centre

Metro/car:
If you are taking a metro, the nearest station is “Amendola” from there complimentary shuttle busses which will bring you to the main entrance of the congress venue.

If you come by car, from any of the ring roads circling Milan follow the signs to Fieramilanocity with 200 parking lots, or to any of the large Park&Ride car parks located close to these metro stations:

- Cascina Gobba (1800 cars). Green Line
- San Donato (1800 cars). Yellow Line
- Famagosta (3000 cars). Green Line
- Bisceglie (1900 cars). Red Line
- Lampugnano (2000 cars). Red Line

Airport Shuttle Bus
From Milan central station (Stazione Centrale, also known as Garibaldi Station) a shuttle bus goes directly to Linate (+/- 25 minutes) and Malpensa airport (+/- 60 min.)

Malpensa
The Malpensa shuttle bus operates between 03.45 and 00.30 from Milan Central Station. The tickets cost € 10 and can be purchased on board. The Malpensa shuttle bus to the airport departs every 20 minutes. The closest bus stop from the congress venue is at Viale Teodorico.

Linate
The Linate shuttle bus operates between 06.00 until 23.00 from Milan Central Station. The tickets cost € 5 and can be purchased on board. The bus to Milan Linate airport departs every 30 minutes.

App
The Congress App will bring the 28th Annual EAU Congress to your smartphone. The application offers the best mobile overview of this scientific event with instant access to congress abstracts, exhibition booth locations and the latest news from before, during and after the meeting! This year you will find a whole new set of features and you won’t need constant internet access to navigate the information. Please, check under EAU 2013 in your App Store or Android market to get your smart congress companion.

Badge Tracking System
Congress delegates have a barcode on their badge which enables them to leave their contact details with exhibitors in a quick and easy way. The barcode will also be scanned at the entrance of the session rooms to gather CME and statistical information.

Bank, Exchange and Credit Cards

The national currency in Italy is the Euro (€). Two ATM machines are available at the MiCo; one in the North wing on level N1 and one on in the South wing on level S1 on the balcony in the exhibition. A bank including an exchange office is available in the congress venue on level N0 near the entrance to the area. There are also banks near the congress centre, please go to the EAU Information Desk on level N0 for detailed information.

Best Posters
The Best Posters wall features the best scientific posters of the Milan Congress. This high-tech plasma wall is accessible during congress hours on level N0. The best posters can also be viewed through the congress website during and after the congress.

Business Centre
There is a Business Centre located on level S1 (balcony) of the exhibition which offers facilities such as computers, printers, copiers and internet. 

Certificate of Attendance
A Certificate of Attendance for the Milan Congress can be printed on this website as of 20 March 2013. You will need your number (under barcode on the badge) to print the Certificate of Attendance.

Cloakroom / Luggage
The cloakroom is located on level N0 in the area and is open during congress hours. Please be sure to collect all personal belongings at the end of the day.

CME Accreditation
A list of CME accreditation points granted by various national urological societies and the European Board of Urology will be available in the programme book and on this website.

Congress Bag
Each delegate can collect a congress bag in the area on level N0.
The congress bags are sponsored by ASTELLAS.

Electricity
The electricity in Italy runs on 220 volts and the frequency is 50 Hz. Plugs have two or three round pins. A plug adaptor should be taken along if incompatible electronic devices are used.

Emergency Phone Numbers
In case of an emergency call 113 for police,115 for fire brigade or 118 for ambulance service. In case of an emergency in the congress centre please call or contact a security guard immediately.

Excursions, Restaurant Reservations and Milan Information
Information on Milan and excursions will be available at the Milan Info and Excursions Desk in the area on level N0. They will also be able to assist you with restaurant reservations.

First Aid
There is a medical unit present for first aid on level S1/ balcony. In case of an emergency in the congress centre please call or contact a security guard immediately.

Insurance
The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.

Internet Corners
The EAU Internet Corners are at your disposal at different locations in the exhibition on level S0 (booths A22 & F54). The internet corners offer free use of internet and printers. See also WiFi/Charge and Connect Area.

Language
All presentations during the EAU Congress will be conducted in English, the official language of the EAU. There will be no translation provided.

Lost and Found
Found items should be returned to the EAU Information Desk on level N0 at the main entrance. If you lose something, please report to this desk for assistance.

Media Policy
Photography, filming and interviews during the congress (with the exception of the EAU Press Centre and EAU Press Conference Room) are prohibited without written permission from Ms. Ivanka Moerkerken of the EAU Communication Department.

Mobile Phones
Mobile phones must be switched off during all sessions.

Poster Builder Service
Poster presenters who created their posters for the 28th Annual EAU Congress through the EAU Online Poster Builder Service, can collect their posters at the Speaker Service Centre on level N0.

Poster DVD
A DVD with a collection of scientific posters from the Milan Congress will be distributed by AMGEN (booth D20 in the exhibition on level S0).
The EAU Poster DVD 2013 is supported by an unrestricted educational grant from AMGEN

Prayer Room
A special room dedicated to prayer is located in MiCo - Milano Congressi on level S3.

Safety
All bags may be subject to inspection. Security is present for your safety. Please take all personal effects with you when leaving a session room.

Smoking Policy
Smoking is prohibited inside the congress centre and in the exhibition area. An outside smoking area is available via an exit in the exhibition hall (level S0) between booth H01 and H02. Outside exhibition opening hours smoking is only allowed in front of the main entrance of the congress centre on level N0. 

Transportation Pass
Congress delegates may collect a complimentary transportation pass in the area which is valid from 15-19 March 2013. The pass covers underground, tram and bus within the city limits of Milan. The airport cannot be reached with this transportation pass.

Upcoming Meetings
Posters and other information on upcoming meetings can be displayed in the “Upcoming Meetings” promotion area on level N0. It is strictly forbidden to put up promotional material at any other location in the building.

WIFI / Charge and Connect Area
Free wireless internet will be available throughout the congress centre except in the exhibition area. Please search for the “EAU” WiFi. A special “Charge and Connect Area” with tables and power outlets is available on level N1. The “Charge and Connect Area” allows you to recharge your laptops and phones while using WiFi.